Shopping Guide


PAYMENT

Our prices do not include transaction fees, which will be added to the final amount due if necessary. All additional charges will be stated in your invoice.

All watches remain the property of CH Watch Service LTD and will not be shipped until funds have been securely received in full.

You can use major credit cards and checking account through PayPal.

Please note that additional fees will be charged for payments via Paypal as they charge a processing fee. Please contact us to find out the additional charges.

Please note that some payments may take additional time to clear.

INTERNATIONAL SHIPPING

All items will be shipped via express courier, using either DHL

It is our policy to ship all watches fully insured.

We will tell all customer the tracking number when shipping.

Please check the status of your package at delivery company.

Please note that your shipment may be subject to import fees upon arrival in the destination country. Any incurred importation fees or taxes are the responsibility of the customer.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping  charges.

We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.

RETURN POLICY

All watches come with a 3 day return policy. In the case of shipping, the time period begins when the parcel is signed for.

If you are not satisfied with your purchase, please contact us immediately via email to organize the return. Watches must be returned in the exact same condition.

We will issue a refund within 7 working days of receiving the item back. We will thoroughly inspect each item in order to ensure it remains in the exact same condition.

We will not issue a refund on any watch beyond the 3 day inspection period. All items shall be at the risk of the customer from the date of delivery of the goods.

Returns must be sent by the same (or similar) method the watch was received with. All items returned must always be fully insured and paid for by you.

NAME OF THE BUSINESS

Name: CH Watch Service LTD
Representative: Masaki Arai
Tel : +81(0)33430-6820
Address: 86-2 Noboritoshinmachi Tama-ku, Kawasaki-shi, Kanagawa
Email address: contact@ch-watchservice.net
Kanagawa Public Safety Commission No.452540011938